We use the finest materials to ensure quality and luxury. Our accessories are primarily crafted from 925 sterling silver with durable plating, while our watches feature premium materials and precise movements to guarantee performance and an elegant look.

Yes, all Groove products are covered by an official warranty that protects against manufacturing defects. The warranty period varies depending on the product type (watches or accessories). Full details are available on our dedicated warranty page.

We are committed to providing a satisfying shopping experience. Products may be exchanged or returned within a specified period from the date of purchase, provided they are in their original condition and unused. Please refer to our “Exchange and Return Policy” page for complete information.

Absolutely. Once your order has been shipped, you will receive a text message or email containing the tracking number and a link to the shipping company. This allows you to follow your order step by step until it arrives.

Our customer service team is available to assist you. You can reach us via the dedicated customer service email or through our official social media accounts. We are always ready to respond to your inquiries and provide support.